2GO Travel updates multiple trip schedules due to operational concerns and typhoon “Basyang”

2GO Travel has issued a consolidated travel advisory that includes the updated departure schedules of various ships. This applies to certain trips of MV 2GO Masikap (MSK5 Voyage 11) and MV 2GO Masagana (MSN12 Voyage 14), while other trips of MV 2GO Masinag (MNG Voyage 10) have been moved.

As per the travel advisory, the changes were implemented due to certain operational concerns and the effects of Typhoon “Basyang.” Passengers who are scheduled to travel on the said trips are advised to check the new departure schedules.

The following sailings have been transferred or rescheduled:

Route: Manila–Davao–Gensan–Iloilo–Manila

• Manila to Davao
  From Feb 15, 3:00 PM ➝ Feb 16, 9:30 AM
• Manila to Gensan
  From Feb 15, 3:00 PM ➝ Feb 16, 9:30 AM
• Davao to Gensan
  From Feb 17, 8:00 PM ➝ Feb 18, 2:00 PM
• Davao to Iloilo
  From Feb 17, 8:00 PM ➝ Transferred to MV 2GO Masinag (MNG voyage 12) on Feb 24, 8:00 PM
• Davao to Manila
  From Feb 17, 8:00 PM ➝ Feb 18, 2:00 PM
• Gensan to Iloilo
  From Feb 18, 9:00 AM ➝ Transferred to MNG voyage 12 on Feb 25, 9:00 AM
• Gensan to Manila
  From Feb 18, 9:00 AM ➝ Feb 19, 4:00 AM
• Iloilo to Manila
  From Feb 19, 1:30 PM ➝ Transferred to MV 2GO Maligaya (MLG16 voyage 15) on Feb 20, 12:30 PM

Route: Manila–Cebu–Cagayan de Oro–Manila

• Manila to Cebu
  From Feb 15, 9:00 AM ➝ Feb 15, 3:00 PM
• Manila to Cagayan de Oro
  From Feb 15, 9:00 AM ➝ Feb 15, 3:00 PM
• Cebu to Cagayan de Oro
  From Feb 16, 11:00 AM ➝ Feb 16, 4:00 PM
• Cagayan de Oro to Cebu
  From Feb 17, 1:00 AM ➝ Feb 17, 5:00 AM
• Cagayan de Oro to Manila
  From Feb 17, 1:00 AM ➝ Feb 17, 5:00 AM
• Cebu to Manila
  From Feb 17, 11:59 AM ➝ Feb 17, 4:00 PM

Passengers booked on MV 2GO Masinag (MNG Voyage 10) are also covered by the updated advisory, with the Cebu to Manila sailing transferred to another vessel. But only passengers who purchased tickets before February 12 are eligible for automatic transfer to MSN12 voyage 14.

Route: Cebu–Manila

• Cebu to Manila
  From Feb 18, 11:59 PM ➝ Transferred to MV 2GO Masagana (MSN12 voyage 14) on Feb 17, 4:00 PM

2GO Travel has confirmed that all passengers affected were notified through SMS using the mobile number given during the time of booking. Passengers are also advised that tickets must be replaced at the port on the day of departure before boarding, and their bunk assignments may also be changed due to ship transfers.

Passengers can opt to ask for a refund or rebook their tickets within the validity period. Refunds, revalidation, or rebooking can be done at the outlet where the ticket was purchased or at any 2GO Corporate Ticketing Outlet, upon presenting the unused tickets and valid identification.

For other concerns, passengers can email [email protected]. The company apologizes for the inconvenience and thanked passengers for their cooperation, with safety as its utmost priority in making operational adjustments.

For more details, you may also visit the 2GO Travel operator page, where their contact information is available.