Island Water announces partial trip cancellations for Batangas-Abra de Ilog route on May 15

Ferry operator Island Water (Shogun Ships Co., Inc.) has issued an advisory regarding the cancellation of specific trips on the Batangas to Abra de Ilog route scheduled for May 15, 2026, due to operational adjustments.

Schedule Changes

Passengers traveling between Batangas and Mindoro are advised to take note of the following trip status updates for the MV Isla Simara:

Route	Departure Time	Status
Batangas Port to Abra de Ilog	04:30 PM	CANCELLED
Abra de Ilog Port to Batangas	08:30 PM	RESUMED

Refund and Rebooking Procedures

In response to the cancellation, Island Water has outlined the following options for affected passengers holding confirmed bookings:

• Rebooking: Travelers may move their trip to the next available schedule by visiting an Island Water ticketing counter or calling the customer service hotline at 09478912988.
• Full Refund: Passengers are entitled to a full refund of their ticket price.
• Online Bookings: For those who booked via the website, refund requests should be sent to [email protected] along with the booking reference number.
• Agency Bookings: Passengers who purchased tickets through third-party agents are advised to contact their respective agents directly to facilitate the refund process.

The management expressed its apologies for the inconvenience caused by these adjustments. For further inquiries and real-time updates, passengers may visit the official website at www.islandwater.ph or follow their official social media handles.