2GO Travel Issues Updated Trip Schedules Due to Tropical Storm “Basyang”

After the operations were affected by the coming of the climate for Tropical Storm “Basyang”, 2GO Travel has issued a travel advisory on the new departure date and time for the trips. The necessary changes were made to ensure the safety of the passengers and to resume vessel operations on calmer sea conditions.

The advisory involves various routes serviced by 2GO Travel, which connect different points such as Manila, Cebu, Cagayan de Oro, Tagbilaran, Davao, General Santos, and Iloilo. The sailings include different vessels, which may have their departures rescheduled, relocated to later schedules, and even under alternate trip numbers.

Here are the affected routes and updated departure time:

MV 2GO Masagana (MSN12 – Voyage 12)

• Manila to Cebu: Feb 11 – 9:00 PM → Feb 12 – 6:00 AM
• Manila to Cagayan de Oro: Feb 11 – 9:00 PM → Feb 12 – 6:00 AM
• Cebu to Cagayan de Oro: Feb 12 – 11:00 PM → Feb 13 – 9:00 AM
• Cagayan de Oro to Cebu: Feb 13 – 1:00 PM → Feb 17 – 1:00 AM

MV 2GO Masagana (MSN12 – Voyage 12 | Return Legs)

• Cagayan de Oro to Manila: Feb 13 – 1:00 PM → Feb 13 – 11:00 PM
• Cebu to Manila: Feb 13 – 11:59 PM → Feb 14 – 9:30 AM

MV 2GO Masikap (MSK6 – Voyage 10)

• Manila to Cebu: Feb 12 – 11:00 AM → Feb 13 – 5:30 AM
• Manila to Tagbilaran: Feb 12 – 11:00 AM → Feb 13 – 5:30 AM
• Cebu to Tagbilaran: Feb 13 – 3:00 PM → Feb 14 – 9:30 AM

MV 2GO Masikap (MSK6 – Voyage 10 | Return Legs)

• Cebu to Manila: Feb 13 – 3:00 PM → Feb 14 – 9:30 AM
• Tagbilaran to Manila: Feb 13 – 11:30 PM → Feb 14 – 6:00 PM

MV 2GO Masinag (MNG – Voyage 8)

• Manila to Tagbilaran: Feb 5 – 11:00 AM → Feb 13 – 5:30 AM
• Tagbilaran to Manila: Feb 6 – 11:30 PM → Feb 14 – 6:00 PM

MV 2GO Masikap (MSK5 – Voyage 11)

• Manila to Davao: Feb 15 – 3:00 PM → Feb 16 – 9:30 AM
• Manila to Gensan: Feb 15 – 3:00 PM → Feb 16 – 9:30 AM
• Davao to Gensan: Feb 17 – 8:00 PM → Feb 18 – 1:00 PM

MV 2GO Masikap (MSK5 – Voyage 11 | Return Legs)

• Davao to Iloilo: Feb 17 – 8:00 PM → Feb 18 – 1:00 PM
• Davao to Manila: Feb 17 – 8:00 PM → Feb 18 – 1:00 PM
• Gensan to Iloilo: Feb 18 – 9:00 AM → Feb 19 – 2:00 AM
• Gensan to Manila: Feb 18 – 9:00 AM → Feb 19 – 2:00 AM
• Iloilo to Manila: Feb 19 – 1:30 PM → Feb 20 – 6:00 AM

MV 2GO Masinag (MNG – Voyage 10)

• Manila to Gensan: Feb 13 – 11:00 PM → Feb 16 – 9:30 AM
• Manila to Davao: Feb 13 – 11:00 PM → Feb 16 – 9:30 AM

MV 2GO Masinag (MNG – Voyage 10 | Return Legs)

• Gensan to Cebu: Feb 15 – 8:30 PM → Feb 22 – 8:30 PM
• Gensan to Manila: Feb 15 – 8:30 PM → Feb 19 – 2:00 AM
• Davao to Manila: Feb 16 – 11:30 AM → Feb 18 – 1:00 PM
• Cebu to Manila: Feb 18 – 11:59 PM → Feb 17 – 11:59 AM

In some instances, passengers have been rerouted to other ships to proceed with their trips as soon as operations have cleared. There are also cancelled accommodations, where passengers are advised to refer to their official SMS/email updates for specific information pertaining to their booking.

To this, 2GO noted that it has informed the passengers via an SMS, using the contact details they registered at their time of purchase. Affected passengers can opt to either rebook their tickets or apply for a refund, depending upon their tickets’ validity. Such processes will take place either at the original ticketing outlet or at any 2GO corporate ticketing office, upon presentation of their tickets and identification documents.

Those proceeding with their revised schedules were again instructed that ticket replacement is a requirement prior to boarding at the port, in addition to which there is a possibility of alterations in bunk or cabin allocation, depending on ship and/OR unspecified changes.

The company expressed its apologies for any inconvenience caused by the weather-related disturbances. It also thanked the passengers for their patience and cooperation. It is best to stay informed as updates may be issued depending on weather and operational conditions, as announced by 2GO Travel.

For additional assistance or inquiries, passengers may contact 2GO Travel through its official customer support channels or via email at [email protected]. For more details, you may also visit the 2GO Travel operator page, where their contact information is available.